Quoted costs
All costs and monetary amounts quoted within EziTours web site are in Australian Dollars only.
Booking deposits & cancellations
A Booking Deposit of 10% ensures that your rental is secured and confirmed, and is dependant upon availability at the actual time of EziTours staff receiving your Booking Deposit. The booking deposit will not be refundable unless EziTours receives written notification of a cancellation at least 28 days prior to the intended rental. If Ezitours does not receive a cancellation notification at least 28 days prior to the pickup date of the rental, a fee of up to 90% of the rental will be applicable.
Rental calculations
The number of rental days is calculated on a calendar day basis. The day of commencement and completion of a rental is to be calculated as full days, regardless of the time of day of the pick-up or drop-off. When a rental involves more than one rental season (as per EziTours rate chart) the total rental cost will be calculated by the number of rental days in each rental season and the individual cost of those days.
Depot hours
All vehicle pick ups and drop offs must be done between the hours of 9.00am and 4.00pm weekdays, and 9.00am and 12.00 noon Saturdays. Pick ups and drop offs outside these times are by arrangement only and may attract an additional fee. EziTours operates an all hours enquiry and booking line, 1800-068-607 which is a free call within Australia.
Driver requirements
All drivers must have a full and eligible domestic or International license. All drivers must be aged between 21 years and 75 years of age. Special conditions apply for under 25 years. Licenses and passports of all persons intending to drive the vehicle will need to be produced before commencement of any rental.
Rental Payment
All rental charges and security bonds must be paid in full prior to or on the day of the commencement of the rental. All payments to EziTours need to be made in Australian Dollars. Please note that payment can only be made by cash, travellers cheques, bank cheque, Bankcard, Visa or Mastercard. Personal or business cheques can only be excepted if received 14 days prior to the commencement of the rental.
Collection & return of vehicles
All vehicles must be picked up from or dropped off at the nominated and approved EziTours depot or agency, unless otherwise arranged by EziTours
Limitations of use
Campervans and motorhomes cannot be driven on any form of dirt or unsealed roads. Campervans and motorhomes can only be driven on bitumen or sealed roads.
Mechanical breakdown
All vehicles are covered by a 24 hour a day Automobile Association breakdown service, entitling the renter to emergency road side mechanical assistance Australia-wide. If abuse or negligence on the part of the renter results in a mechanical break down or problem, the renter will be responsible for all costs and losses incurred. It is the renters responsibility to regularly maintain the vehicles tyre pressures, oil level, and radiator water level.
Other costs
All EziTours vehicles are supplied cleaned with all fuel and gas full. Once on the road, all other costs such as camp site fees are at the renters expense. All vehicles must be returned with fuel and gas refilled, toilet cassettes and waste water emptied, and in a clean condition all at the renters expense, or additional costs will be imposed.
Rental Agreement
Before commencement of any rental, a rental agreement must be entered into between the intended renters and EziTours . It is the renters responsibility to fully familiarize themselves with, and fully understand all aspects of the "Terms and Conditions of Rental" contained thereon
EziTours Disclaimer
This Internet site and any other brochures or advertising material produced on behalf of EziTours contain only a representation of the vehicles we offer. Pictures, illustrations and descriptions of the vehicles contained therein may differ slightly to the actual vehicle supplied due to upgrades and/or modifications. EziTours cannot be held liable for any such variations.
Security Bond
A $2,000.00 ($4,000.00 if under 25 yrs) security bond must be in place with all vehicle rentals. The security bond is refundable after the completion of the rental pending that there are no outstanding costs.
Government Taxes
A 2% government "stamp duty" is additional to all daily rental rates shown on this web site. Daily rental rates shown on this web site for after 1st July 2000 already include 10% GST (Goods & Services Tax).
Complete Insurance Cover
OPTION 1
Complete Insurance Cover
2 Wheel Drive vehicles: $35.00 per day
4 Wheel Drive vehicles: $47.00 per day
Station wagons and Campette campervans: $10 per day, Damage Liability/excess: $1500
Why not remove the worry of extra, unexpected costs from your holiday. We
consider Complete insurance cover a wise investment for worry free motoring
whilst on your holiday.
Your Cost: 2 WD - $35 per day (Maximum payable per rental on 2 WD is $1,500)
4 WD - $47 per day (Maximum payable per rental on 4 WD is $2,250)
Multiple bookings cannot be added together to obtain maximum payable.
Your Bond / Deposit: $1000.00 (refundable in full on return of vehicle in clean
state, fuelled up and at Depot as agreed in Rental Contract) Your Bond will be
processed on pick up.
Your Damage Liability: $ 1000.00
Drivers under the age of 23 years are not eligible for Cover "Plus" (CPPP). If
the Terms & Conditions of the contract are broken (such as driving on unsealed
roads with 2WD’s), the Damage Protection (CPPP) is void and you, the hirer of
the vehicle, are liable for the full extent of any damage caused. Your Damage
Liability applies regardless of how the damage is caused and regardless of who
is initially at fault** (Refer note 2.).
The minimum hire period for 2 wheel drive vehicles to be eligible for CPPP cover
is 7 days. CPPP cover is not available for hires less than this period.
The minimum hire period for 4 wheel drive vehicles to be eligible for CPPP cover
is 14 days. CPPP cover is not available for hires less than this period.
Items that are NOT covered by CPPP liability include:
Water Damage: Caused by the vehicle being immersed in water (such as creeks,
rivers, dams, floods etc)
Theft While Renting: The keys of the vehicle must be secured at all time. The
vehicle must remain locked when not in use. Failure to have the vehicle secured
if stolen will result in making this damage agreement void
Awnings: Awning damage and replacement
There is a $500.00 excess for the following:
Windscreens
Tyres
Towing & retrieval costs
Overhead Damage
Underbody Damage.
CDW Insurance Cover
OPTION 2
COLLISION DAMAGE WAIVER - (CDW)
2 Wheel Drive vehicles: $25.00 per day
4 Wheel Drive vehicles: $32.00 per day
Collision Damage Waiver covers the vehicle that you have rented against
any loss and/or accidental damage in the event of a collision with another vehicle.
Damage to the vehicle and other property that you have collided with is covered to the
extent of $10 million.
Your Cost: $25 per day on 2WD’s (Maximum Payable per rental is $1,000)
$32 per day on 4 WD’s (Maximum Payable per rental is $ 1,500)
Multiple bookings cannot be added together to obtain maximum payable.
Your Bond / Deposit: $2,000 (refundable in full on return of undamaged vehicle)
Your Damage Liability: $2,000 or part thereof if the damage is assessed less than
$2,000
Single vehicle accidents carry an additional liability of $1,500
(making a total cost of $3,500).
Plus any towing & retrieval costs to the closest Depot location. Drivers under the age of 23 years
carry an additional liability (deposit) of $1,500 making a total of
$3,500 (Please refer to ** Note 4)
Drivers must still be over the age of 21 years to qualify.
If the Terms & Conditions of the contract are broken
(such as driving on unsealed roads with 2 WD’s),
the Damage Protection (CDW) is void and the renter
is liable for the full extent of any damage caused. Damage Liability applies for the full extent of
any damage caused and regardless of who is initially at fault ** refer Note 2.
CDW does NOT cover:
Windscreens: You are responsible for all costs associated with full
windscreen replacements and repairs when damaged including cracks & star chips.
Tyres: You are also responsible for all costs associated with tyre
repairs, whether caused by blowouts and punctures, sidewall damage (often caused
by road edges) and tyre staking (sticks or suicidal echidnas etc).
Overhead Damage: Any damage above the drip-rail or to the fibreglass roof
caused by driving under trees, low awnings etc.
Underbody Damage: Caused by driving over tree stumps, rocks, objects
on the road or driving on unsealed roads.
Single Vehicle Accident: These accidents carry an additional
liability of $1,500 making your total liability $3,500, PLUS any
overhead damage, underbody damage and towing & retrieval costs.
Towing & retrieval costs: Salvage & towing costs from accidents, misuse
or abuse of the vehicle are not covered by CDW. In the
case of a badly damaged vehicle involved in an accident, the towing will be to the closest Depot location.
Water Damage: Caused by the vehicle being immersed in water (such as creeks, rivers, dams,
floods etc)
Awning Damage or Replacement.
POTENTIAL LIABILITY
The potential liability based on our previous experience, for the following damage repairs are:
Windscreens - $260 Overhead Damage $3,500
Tyres - Campervans $125 Underbody Damage $1,400
Tyres - Motorhomes $225 Towing & Retrieval $1,000
Tyres – 4WD $145 Awning $1,000
Standard Cover
The third choice is not to take any damage protection offered in Option 1 & Option 2. This is considered to be an extremely risky choice as if you are involved in an accident, you are responsible for up to $5,000 for each & every claim, plus the additional $1,500 for a single vehicle accident if applicable.
All the conditions that apply under CDW apply if this cover is taken except the Damage liability payable.
Note 1: Bond/Deposit Return. If the vehicle is returned with any damage, or has been involved in an accident, whether the fault of the renter or not, the bond will be retained by depot location until the full cost of the damage is determined, or the claim has been settled by the Third Partys Insurance Company.
The Bond will then be returned to the renter in full if it is determined that there is no liability to the third party under Australian Motor Vehicle Laws & with Australian litigation.
Please note that Third Party claims can take months or even years to resolve. It is up to the Insurance Company and the Third Party, may they be insured or not.
Note 2: Bond/Deposit Return. (Partial Return) If the vehicle is returned with damage that is of an undetermined repair cost, the full bond will be retained by us until the full cost of repair has been established. Only then will the unused portion, if any, of the bond (the difference between the bond that was retained and the actual repair cost) be refunded to the client. This may take up to six weeks to establish & complete.
In the case of a third party involved the time taken could be six months.
Note 3: Bond/Deposit Return. Single Vehicle Accident Single vehicle accidents are defined as any damage that is done to the vehicle where no other vehicle is involved, or where the accident is with another vehicle, but you cannot provide the drivers licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guideposts or animals, whether intentionally or not, whilst travelling forward or reversing.
Collision with animals are considered to be a single vehicle accident, as too is overturning the vehicle,
or any other damage done to the vehicle for any reason where there was not another vehicle directly involved.
Note 4: Drivers under 23 years. Proposed drivers that are under the age of 23 years on pick-up of the vehicle
are unable to take CPPP Damage Protection. These drivers may qualify to drive at the discretion of the management
if they are over the age of 21 years on the day of pick up. These drivers will incur an additional bond of $1,500
(bringing their Bond to a total of $3,500 for CDW or $6,500 for Collision Damage - Option 3)
which will become the excess if there is any damage done to the vehicle.
Note 5: Liability limits will apply for each accident, dependent on the Damage Protection chosen.
A new bond will need to be lodged after each accident.
Note 6: 4WD Rentals: CPPP Protection is not available on 4WD Rentals travelling on the Gibb River Road and to
Cape York. The hirer will be liable in case of an accident up to A$ 2,000.
In case of a single vehicle accident the hirer will be liable for an additional A$1,500.
The total liability will be A$3,500.
Specials
There is no difference in the quality of the vehicle between the vehicles listed on specials and the vehicles priced at the standard rate. Specials are subject to availability. DO not make any travel arrangments before you receive a written confirmation from EziTours.
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